Terms of Service

Last updated: October 5, 2025

Welcome to SpeakNotes

These terms govern your use of SpeakNotes. By using our service, you agree to these terms. We've written them in plain English because legal documents shouldn't require a law degree to understand. If something isn't clear, please reach out.

What SpeakNotes Does

SpeakNotes is a transcription and AI content generation service. You upload audio files, we transcribe them, and you can use our AI assistant (Magic GPT) to generate content from your transcripts. Simple as that.

Your Account

  • Eligibility: You must be at least 13 years old to use SpeakNotes
  • Account Security: You're responsible for keeping your password secure
  • Accurate Information: Provide truthful information when signing up
  • One Account Per Person: Don't create multiple accounts to abuse free credits
  • Account Termination: We can suspend or terminate accounts that violate these terms

Plans & Credits

How Credits Work

Credits are our universal currency:

  • 1 credit = 1 minute of audio transcription
  • 1 credit = 1 Magic GPT response
  • Credits are consumed when you use them
  • Credits don't expire as long as your account is active
  • Credits are non-transferable

Free Plan

  • 60 credits one-time upon signup
  • 100MB file size limit
  • Standard features

Pro Plan ($15/month or $150/year)

  • 300 credits per month
  • 1GB file size limit
  • All features included
  • Credits reset monthly

Studio Plan ($39/month or $390/year)

  • 1200 credits per month
  • 2GB file size limit
  • Priority processing
  • All features included
  • Credits reset monthly

💰 Refund Policy

7-Day Money-Back Guarantee

First-time subscribers can request a full refund within 7 days of their first payment. No questions asked. We want you to try SpeakNotes risk-free.

After 7 Days

After the 7-day window, subscriptions are non-refundable. Here's why: credits represent consumed resources (like fuel). Once you've used our transcription and AI services, we've already paid for those API calls. We can't "un-process" your audio files.

Exceptions

We'll always refund you if:

  • We have a service outage that prevents you from using SpeakNotes
  • There's a technical failure on our end
  • You're charged incorrectly or multiple times by mistake
  • We make an error in billing

How to Request a Refund

Email us at clipprstudio@gmail.com with "Refund Request" in the subject line. Include your account email and reason. We'll process eligible refunds within 5-7 business days.

Subscriptions & Billing

Automatic Renewal

Subscriptions renew automatically (monthly or annually based on your plan) until you cancel. We'll charge your payment method on file each billing period.

Cancellation

You can cancel anytime from your profile page. Here's what happens:

  • You keep access until the end of your current billing period
  • You can still use your remaining credits
  • No charges after your current period ends
  • No partial refunds for unused time
  • Your account converts to the free plan automatically

Failed Payments

If a payment fails, we'll try again and notify you. If we can't collect payment after multiple attempts, your account will revert to the free plan.

Price Changes

We may change prices in the future, but we'll notify you at least 30 days in advance. Existing subscribers keep their current rate until their next renewal after the notice period.

Acceptable Use

What You Can Do

  • Upload your own audio files or files you have permission to use
  • Transcribe meetings, podcasts, interviews, lectures, voice notes
  • Generate content for personal or commercial use
  • Download and use your transcripts however you want

What You Can't Do

  • Illegal content: Don't upload content that violates laws
  • Copyright infringement: Only upload content you own or have permission to use
  • Abuse the service: No spamming, scripting, or excessive API calls
  • Circumvent limits: Don't try to bypass file size or credit limits
  • Resell: Don't resell SpeakNotes access without authorization
  • Harm others: No harassment, hate speech, or harmful content
  • Unauthorized access: Don't try to access other users' data

Your Content

You Own Your Content

Your audio files, transcripts, and generated content belong to you. We don't claim any ownership rights to your content.

Limited License to Us

You grant us permission to process, store, and transmit your content solely to provide the SpeakNotes service. That's it. We don't use your content for any other purpose.

Responsibility for Content

You're responsible for the content you upload. Make sure you have the rights to use it and that it doesn't violate any laws or third-party rights.

Our Commitments

  • Uptime: We strive for 99.9% uptime, though we can't guarantee it
  • Data Security: We use industry-standard security practices
  • Privacy: We respect your privacy (see our Privacy Policy)
  • Support: We respond to support emails within 48 hours
  • Fair Use: We apply our policies consistently and fairly

Service Availability

We work hard to keep SpeakNotes running smoothly, but we can't guarantee 100% uptime. We may need to:

  • Perform maintenance (we'll try to do this during off-peak hours)
  • Update features or fix bugs
  • Suspend service temporarily for technical reasons

We'll notify you of planned maintenance when possible. For extended outages, we'll extend your subscription period to compensate.

Limitation of Liability

We provide SpeakNotes "as is" and make no warranties about transcription accuracy, uptime, or fitness for a particular purpose. To the maximum extent permitted by law:

  • We're not liable for lost profits, data, or indirect damages
  • Our total liability is limited to the amount you paid in the last 12 months
  • We're not responsible for third-party service failures
  • Transcription accuracy depends on audio quality and accents
  • AI-generated content should be reviewed before use

Translation: Use SpeakNotes at your own risk. Always review transcripts and AI content before relying on them for important decisions.

Indemnification

You agree to defend and hold us harmless from any claims arising from:

  • Your use of SpeakNotes
  • Content you upload
  • Violation of these terms
  • Violation of any third-party rights

Changes to Service

We're constantly improving SpeakNotes. We may:

  • Add new features (yay!)
  • Modify existing features
  • Discontinue features (we'll let you know in advance)
  • Change credit costs or plan limits (with 30 days notice)

If we make changes that significantly impact your use, we'll notify you in advance.

Termination

You Can Leave Anytime

Cancel your subscription anytime. Delete your account from your profile page. We'll miss you, but no hard feelings.

We Can Terminate Accounts

We can suspend or terminate accounts that:

  • Violate these terms
  • Engage in fraudulent activity
  • Abuse the service
  • Upload illegal content

We'll try to give you a warning first, but we reserve the right to terminate immediately for serious violations.

After Termination

When your account is closed (by you or us), your data will be deleted within 90 days. Download anything you want to keep before closing your account.

Dispute Resolution

Talk to Us First

If you have an issue, please contact us at clipprstudio@gmail.com. We genuinely want to resolve problems and make things right.

Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in courts located in India.

No Class Actions

Any disputes must be resolved individually, not as part of a class action lawsuit.

Miscellaneous

  • Entire Agreement: These terms (plus our Privacy Policy) are the complete agreement
  • Severability: If any provision is unenforceable, the rest still applies
  • No Waiver: Our failure to enforce a right doesn't waive that right
  • Assignment: You can't transfer your account; we can transfer our obligations
  • Force Majeure: We're not liable for delays due to circumstances beyond our control

Updates to These Terms

We may update these terms occasionally. If we make significant changes, we'll notify you by email or through the app. Continuing to use SpeakNotes after changes means you accept the new terms.

Contact Us

Questions about these terms? Reach out anytime.

Email: clipprstudio@gmail.com
Response Time: Within 48 hours

These terms are written in plain English because we believe you should understand exactly what you're agreeing to. If anything is confusing, please ask. We're here to help, not hide behind legal jargon.